Order Processing & Shipping
Processing Time vs Shipping Time
Please note that processing time (3 business days) is different from shipping time and should be added to the total delivery time. Orders generally take 3 business days to be fully processed (checked, packed, forwarded to logistics and sent forth to the post office). All orders processed after 1p.m. EST will not be processed until the next business day. Shipping takes between (5-10) business days.
Canceling an order
Once an order is placed, we will not be able to cancel it after 1 hour as we would have logged it into our automated system and forwarded the item although it may not be marked as fulfilled as of yet.
*Any cancellations are subjected to Bella Closet Couture's approval.
We are not responsible for any packages returned to us as refused, unclaimed, undeliverable, or because of incorrect or insufficient mailing address. Unclaimed items are subjected to a 30% restocking fee or 15USD redelivery fee to cover postage costs.
In some instances, an order may be split into different packages for any of the following reasons:
- Certain items may be on backorder
- Weight restrictions for regular shipping imposed by the post office