Returns & Warranty
We hope you enjoy shopping with us :)
However, if you are unsatisfied with your purchase, please email us within 5 days of receipt. You may return them for store credit. We will not be able to accept requests for returns if after 5 days.
Please email us with your order details and we will provide the return address. This is to ensure that we will take note of your return.
The following should be included in all returned packages:
Bella Closet Couture Returns
The following items are non-returnable. Credit will not be issued for the following:
- All items purchased on sale.
- Intimates, bodysuits or swimwear (for hygiene reasons)
We allow exchanges for the same cost amount of the original items. For items that differ in value, we will issue store credit or send a separate invoice respectively.
Please email us with your order details and we will provide the return address. This is to ensure that we will take note of your return. Please note we only allow a one-time exchange for orders.
The following should be included in the return package if seeking an exchange:
Bella Closet Couture
Exchange for -
***NOTE: We highly recommend returns/exchanges be shipped via a trackable shipping method. We are not responsible for returned items that do not reach us. Please be sure to email us for authorization before sending the items back. We are not responsible for items that are returned to the wrong address if we are not contacted beforehand.
All returned items must be unworn, unwashed merchandise with tags attached, in the same package sent. Items that do not meet these criteria or are non-returnable, will be denied and the item will be shipped back to you, at the cost of the buyer. If buyer is unwilling to pay for return shipping, the item will remain stored in our warehouse until such time the shipping fee is paid.
All items are inspected before being shipped. However, should you receive a defective item, please contact us within 72hours of receipt, along with clear pictures and your order number. We will not be able to process defective merchandise after 72 hours. For defective items, a replacement piece will be sent. In the event of an out of stock piece, store credit will be issued.